Resolving. . .
- If a filename (chapter name) is changed by another user while someone is editing it, when the second person's changes are submitted the file will no longer exist. This will cause the master and the author to get messages saying that there is a conflict with the document that must be resolved before changes can be approved, but Penflip does not offer any way to resolve the problem.
1. Sync Error
A contributor no longer has access to the book or document and only receives a sync error.
Clicking resolve conflicts will retrieve the following screen.
With a list of different changes below.
This is often created as a result of the said contributor making changes to a chapter/doc that had it's title changed before their changes were approved.
The work around is to recreate a new document or chapter title using the same title that the changes were made to - the old title.
Penflip will recignize this as a conflict that will give both the master and contributor the ability to select which document to keep.
The master must either rename the file to its original name or create a new (empty) file that has exactly the same name as the missing file. This will allow them to approve changes, and content can be cut and pasted as appropriate once the conflict is resolved.
When referencing another document as a hyperlink, in order for other people to be able to see it the URL that should be used is the one that shows when you view the file from the table of contents. The format will look like: https://www.penflip.com/jarod/chain-reaction-machine/blob/master/FILENAME.txt If the file is referenced from the editor or the preview screen, it will include other path info that makes the link broken.
If Penflip lets you view a file but insists that it does not exist when you try to make changes to it, try viewing and making changes to other files until you are prompted to update your copy with changes from the master. After this happens, you should be able to access the original file.